Loyalty trends and best practices

The Omni-channel Experience - Redefining the Retail Landscape: Part 2 of 3

by Dave Louie
May 08, 2013

In our first post, we reviewed the challenges of omni-channel retail and presented a framework for analyzing omni-channel loyalty.  In this post, I'll show how a loyalty program can help solve the challenges of an omni-channel retail environment and provide best practice... Read more

The Omni-Channel Experience - Redefining the Retail Landscape: Part 1 of 3

by Dave Louie
April 27, 2013

2. How a loyalty program can help you solve some of the key challenges of providing a great omni-channel experience... Read more

The Perils of Unsustainable Revenue Growth

by Justin Yoshimura
February 27, 2013

Fortune 500 enterprises and startups alike face constant pressure to grow revenues. This stems from the fact that investors want to invest in growing companies and smart employees want to be part of the next big thing, not the last.... Read more

3 Musts for Retailers After the Holidays

by Tiffany Go
January 09, 2013

Online retailers wrapped up a successful holiday season, with total sales reaching $42 billion. Chase summarized the 2012 holiday season in this great infographic. Read more

How Big Is Amazon?

by Matt Ellinwood
December 17, 2012

Just how big is Amazon's business? We've all seen the numbers, or at least some of the numbers, but we thought it would be fun to put them in perspective.... Read more

500friends Retrospective

by Justin Yoshimura
December 12, 2012

In early 2010, Hong Hu and I co-founded 500friends. Prior to diving into the company, Hong was working towards his Masters Degree in Computer Science at UC Berkeley. Hong had previously earned multiple degrees with honors in (all from UC Berkeley) Electrical Engineering, Computer Science, and Math, all while working at a start-up. I have always followed an entrepreneurial path and had previously founded and sold two e-commerce companies and consulted for many others.

3 New Client Launches

by Jessica Chien
November 27, 2012

Jessica Chien The busiest time for eCommerce retailers is in full swing. Some of our retailers have geared up for the holidays by implementing rewards programs with LoyaltyPlus. We're excited to announce THREE launches this past week:, Kate Somerville, and Kitchenware Direct. Take a look at their programs!


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