Program Management

Every one of our loyalty programs is supported by a dedicated account team to ensure that each client unlocks the full potential of our solution and realizes their loyalty objectives. Within this team, clients are assigned a dedicated Customer Success Manager who actively manages the partnership from initial kickoff through program launch and well beyond. We take a collaborative approach in driving the program forward via regular status calls, incorporating cross-functional resources as necessary. We maintain a strong understanding of all aspects of the program and brand to enable effective decision making to achieve your goals. Full-service, and even collocated, support models are supported as needed.

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